India's Leading Manfacturers & Suppliers of Laboratory Essentials

Refund and Returns Policy

While ordering GEOMATRIX products, please specify Catalog number, product description and quantity desired. Orders may be placed via Telephone, E-mail or fax. For Telephone orders, we require a hard copy of the purchase order be forwarded after phone order is placed.

Product appearance and specifications are current at the time of printing, and are subject to change without prior notice. Availability for certain products may be limited depending upon the availability of raw material. For the most current pricing, please contact us or ask by Email. Prices mentioned in the Price List are ruling at the time of printing of the Price List and subject to change without prior notice. Goods shall be invoiced at prices ruling on the date of Dispatch. Prices are per piece only.

The GST will be charged extra and will vary on item as applicable at the time of supply. Prices are exclusive of GST which shall be extra as applicable.

All shipments are on To-Pay freight basis. Instructions about Transport & Cargo must be provided by the buyer at the time of order placement. GEOMATRIX shall not be liable or responsible for incidental, special, or consequential damages suffered by buyer, whether foreseen or unforeseen,due to incorrect, delayed, or undelivered Delivery.

Consignment Delivery lead times should be confirmed before placing of the order. Lead times are estimates only and GEOMATRIX shall not be liable for non-shipment or delay due to non availability of raw material, lightning strikes, accidents, or any other causes beyond control of GEOMATRIX .

The standard packing for all instruments & equipments will be as per pack size. Orders should be given as per pack size only. Packing forwarding charges extra.

We accepts the payment only through NEFT /RTGS/ IMPS transfer or demand draft/ cheques.

In the event of payments through bank the customer has to retire the documents immediately on presentation of the documents by the bank.

GEOMATRIX is dedicated to deliver through higher quality scientific laboratory products that meets customers needs and satisfaction. GEOMATRIX Your Partner in Lab

We accept returns for any reason within 7 working days of receipt of goods. Items returned must be unused and in original packaging. Items not in resalable condition cannot be returned unless damaged or defective. We recommend you inspect all packages immediately upon arrival to ensure your satisfaction.

Products must be returned with all parts, accessories and user manuals in their original packaging. Also must not have been customized, modified or damaged in any way

Contact our Customer Care experts at +91 999 999 9999 during normal business hours, 10:00 am to 5 pm. Monday – Friday, or email us at

Please provide our invoice number, your purchase order number, and a brief description of the reason for the return.

with you when you call or mention it in your email.

We will issue you a Return Goods Authorization (RGA#) number along with any additional instructions.

Products returned without prior authorization may not be accepted or credited. For some products or items may not be eligible for return. Customer will be responsible for all transportation fees on returns not due to Geomatrix Equipments error.

GEOMATRIX is committed to the security of data collected online. Your privacy is important to us and we recognize your need for reasonable control of personally identifiable information that you provide to us.

We qualify personally identifiable information as any information that is associated with your name. The information you provide helps us to better understand your needs and provide you with better service.

GEOMATRIX will not sell your personally identifiable information to others. GEOMATRIX may share your information with GEOMATRIX entities or affiliates located in other areas and/or business partners in order to help satisfy your business needs.

Should you have any questions on our privacy policy, please contact at Email –